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The EU Cookie Law                    How to Manage Cookies                      How to Delete Cookies   

Our use of Cookies under the EU ePrivacy Directive 2011

We only use 'Strictly Necessary'* cookies on our web site for the functionality of the web store. With cookies disabled it would be impossible to make a purchase from the store, so by implication, if you continue to use the web site you are agreeing to our use of  'session cookies'.

[* As defined by the International Chamber of Commerce guide for cookie categories.]

COOKIES
The site requires that the visitor's computer accept a session cookie. This session cookie contains simply the session ID number which identifies the visitor to the store, as separate from other visitors. The session cookie contains no personal identity information, and in itself is thus anonymous as a 3rd-party cannot use anything in the cookie to identify the visitor in any way.
By definition, this session cookie expires at the end of the visitor's session in the browser, or at a predefined time (typically 24 minutes) after their last "click", whichever is sooner.
We do not allow any third party cookies on our site.

SESSIONS
The session ID is used only to recognize what the visitor has done during their visit to the store. This includes things like: whether the visitor has put something in their shopping basket, whether they have logged in, and allows them to proceed through checkout. This cookie is 'strictly necessary' to provide the service the user requests (taking the purchase they want to make to the checkout).

Session Cookie ID = zenid

Please use the links at the top of this page for more information on The Law, and how to Manage and Delete cookies in various Browsers.


COOKIE FAQ

What is a cookie?
A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a web site when the user has returned.

What does a cookie look like?
Below is the content of a typical cookie. This one is from the Hotmail service and has the filename jss@hotmail.msn.txt (.txt is the standard filename extension for text files):
HMP1 1 hotmail.msn.com/ 0 1715191808
32107852 1236821008 29449527 *

The codes will only make sense to Microsoft's MSN Hotmail servers.

History of cookies
Cookies for the internet were originally developed in 1995 by the Netscape Communications Corporation. The word 'cookie' comes from 'magic cookie,' a term in programming languages for a piece of information shared between co-operating pieces of software. The choice of the word cookie appears to come from the American tradition of giving and sharing edible cookies.

What is the purpose of cookies?
Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping cart or to remember the user's preferences or registration details for a future visit.
Web sites use cookies mainly because they save time and make the browsing experience more efficient and enjoyable. Web sites often use cookies for the purposes of collecting demographic information about their users.
Cookies enable web sites to monitor their users' web surfing habits and profile them for marketing purposes (for example, to find out which products or services they are interested in and send them targeted advertisements).

Are there different types of cookies?
Cookies come in different flavours:
Session, or transient cookies
Cookies that are stored in the computer's memory only during a user's browsing session and are automatically deleted from the user's computer when the browser is closed.
These cookies usually store a session ID that is not personally identifiable to users, allowing the user to move from page to page without having to log-in repeatedly. They are widely used by commercial web sites (for example, to keep track of items that a consumer has added to a shopping cart).
Session cookies are never written on the hard drive and they do not collect any information from the user's computer. Session cookies expire at the end of the user's browser session and can also become no longer accessible after the session has been inactive for a specified length of time, usually 20 minutes.
Permanent, persistent, or stored cookies
Cookies that are stored on the user's computer and are not deleted when the browser is closed. Permanent cookies can retain user preferences for a particular web site, allowing those preferences to be used in future browsing sessions.
Permanent cookies can be used to identify individual users, so they may be used by web sites to analyse users' surfing behaviour within the web site. These cookies can also be used to provide information about numbers of visitors, the average time spent on a particular page and generally the performance of the web site. They are usually configured to keep track of users for a prolonged period of time, in some cases many years into the future.
Flash cookies
If you have Adobe Flash installed on your computer (most computers do), small files may be stored on your computer by websites that contain Flash media, such as video clips. These files are known as Local Shared Objects (LSOs) or Flash cookies. They can be used for the same purposes as regular cookies (properly called HTTP cookies).
Flash cookies can also back up the data that is stored in a regular cookie. When you delete cookies using your browser controls, your Flash cookies are not affected. So a website that served a cookie to you may recognise you on your next visit if it backed up its now-deleted cookie data to a Flash cookie.
You can control Flash cookies. Adobe's website offers tools to  control Flash cookies on your computer and users of the Firefox browser can also get an add-on to detect and delete Flash cookies.

Are cookies dangerous?
No. Cookies are small pieces of text. They are not computer programs, and they can't be executed as code. Also, they cannot be used to disseminate viruses, and modern versions of both Microsoft Internet Explorer and Netscape browsers allow users to set their own limitations to the number of cookies saved on their hard drives.

Can cookies threaten users' privacy?
Cookies are stored on the computer's hard drive. They cannot access the hard drive - so a cookie can't read other information saved on the hard drive, or get a user's e-mail address etc. They only contain and transfer to the server as much information as the users themselves have disclosed to a certain web site.
A server cannot set a cookie for a domain that it is not a member of. In spite of this, users quite often find in their computer files cookies from web sites that they have never visited. These cookies are usually set by companies that sell internet advertising on behalf of other web sites. Therefore it may be possible that users' information is passed to third party web sites without the users' knowledge or consent. 


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